MAHOTEL GROUP PRIVACY STATEMENT

I. General provisions.

This Privacy Policy statement ( “Statement”) is an official document of the “MAHOTEL” GROUP – “Marussia” L.T.D., “Matreshka” L. T.D., “Gamma” L.T.D. (“Operator”/”Company”) and determines the procedure for processing, protecting and storing our clients’ personal information (“Users”) who use the services of the site with the domain names mahotel.ru and its subdomains (“Website”).

In order to maintain a business reputation and ensure compliance with federal legislation, the Operator considers it essential to ensure the legitimacy of the processing and security of personal information of Users.

To accomplish this task, the Operator has introduced, operates and is undergoing periodic review (control) of the personal information protection system.

This privacy policy describes how the Operator performs the processing of personal information — any actions (operations) or a combination of actions (operations) that are performed using or without the use of automation tools, including collection, recording, systematization, stockpiling, Storage, Refinement (update, modification), extraction, use, transfer (distribution, provision, access), impersonating, locking, removal, destruction of personal information.

Relations related to the processing of personal information and information about Users of the Site are governed by this Statement and the current legislation of the Russian Federation.

The processing of personal information is based on the following principles:

  • The legality of the purposes and methods of processing personal information;

  • Compliance with the purpose of processing personal information with objectives defined and stated in the collection of personal information;

  • Correspondence of the volume and nature of the processed personal information, the methods of processing personal information for the purposes of processing personal information;

  • Reliability of personal information, their relevance and sufficiency for processing purposes, inadmissibility of processing redundant personal information collection purposes;

  • The legitimacy of organizational and technical measures to ensure the security of personal information;

  • Continuity of raising the level of knowledge of the Company’s employees in the field of ensuring the safety of personal information when processing them;

  • Desire for the continuous improvement of the system for the protection of personal information.

This privacy policy governs any kind of personal information and personal information (any identifiable information and any other information related to it) of individuals who are consumers of the services provided by the Company.

II. Collection of Personal Information

The purpose of processing personal information is to fulfil the Operator’s obligations to Users to use the site and its services.

Processing of personal information of Users is carried out with the consent of the subject of personal information to the processing of his personal information.

Personal Information” is information that identifies you as an individual or relates to an identifiable individual. 

Here are some examples of the types of personal information that an Operator can collect and how we can use this information.

III. Rules for processing personal information.

What kind of personal information do we collect?

In accordance with article 9 of the Federal Act of 27 N 152-XP “On personal Information”,
the collection of information includes the following information:

  • First name, last name;

  • Phone number

  • The e-mail address.

In the processing of personal information, we ensure the accuracy of the personal information, its sufficiency and, where necessary, the relevance of the personal informationprocessing objectives.

It is not permitted to process personal information relating to:

  • The racial identity of the subjects of personal information;

  • Nationality of the subjects of personal information;

  • Political views of subjects of personal information;

  • Religious beliefs of the subjects of personal information;

  • Philosophical beliefs of the subjects of personal information;

  • Health status of personal information information;

  • Intimate life of personal information subjects.

The Company may, in the course of its operations, carry out a transfer, including cross-border, as well as the task of processing personal information to other persons under the relevant contracts, subject to the consent of the subjects of personal information or other necessary legal grounds for such transfer. The confidentiality and safety of the personal information being processed is an important condition of the contracts through which personal information is transferred.

In the collection of personal information, including through the Internet Information and telecommunications network, the Company shall record, organize, stockpile, store, refine (update, modify) and extract personal information using informationbases located in the territory of the Russian Federation.

IV. Transfer of personal information.

The personal information of the Users shall not be transmitted to any third party, except in cases expressly provided for in these rules.

The processing of User information is done without limitation, in any legal way, including in information systems of personal information using or without the use of automation equipment

The personal information of the User may be transferred to the request of the authorized authorities of the State authority of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.

The Operator shall block the personal information pertaining to the person concerned from the time when the User or his or her legal representative or the authorized body for the protection of the rights of personal information entities has been contacted or requested during the verification period, in the event of the identification of unreliable personal information or wrongdoing.

Possibility of disclosing information to third parties

In some cases, the Company may provide certain personal information and information to strategic partners who work with the Operator to provide products and services, or those that help the Operator to sell products and services to consumers. We provide to third parties the minimum amount of personal information necessary only to provide the required service. Personal information will be provided by the Operator only in order to provide consumers with services, as well as to improve these services, related communications. Such information will not be provided to third parties for their marketing purposes.

To use your personal information for any other purpose, the Operator will request your consent to the processing of your personal information

The Operator may be required to disclose your personal information in accordance with the law, judicial procedure, judicial proceedings and / or on the basis of public inquiries or requests from state authorities on the territory or outside the territory of your host country. The Operator can also disclose personal information / information about you if it determines that such disclosure is necessary or appropriate for national security, law enforcement or other socially important cases. The Operator can also disclose personal information / information about you if he determines that disclosure is necessary to enforce our terms and conditions or for the purpose of protecting our activities and our Users. Additionally, in case of reorganization, merger or sale, the Operator may transfer any or all personal information collected by us to the appropriate third party.

Identity files (cookies) and other technologies

A Web site, e-mail messages, and any other communication from a Company’s face may use cookies and other technologies such as: Pixel tags , Web beacons. Such technologies help the Operator to better understand the behavior of Users, tell them which sections of the site have been visited by Users, and measure the effectiveness of AD and network searches. The Operator considers information collected by cookies and other technologies as non-personal information.

The aim in such cases is to provide a more convenient and personal interaction with the Operator. For example, knowing your name, we can use it in communications. Ultimately, all this knowledge helps the Operator to provide you with the highest quality service.

If you can disable cookies in the settings of your web browser or mobile device, please note that some of the website’s functions may become unavailable after disabling cookies.

As with most Web sites, the Operator collects some information automatically and stores it in the statistics files. Such information includes the address of the Internet protocol (IP address), the type and language of the browser, the information about the Internet service provider, the send and exit pages, information about the operating system, the date and time stamp, and information about visits. This information is used to understand and analyze trends, administer the site, study the behavior of Users on the site. The Operator can use this information for their marketing purposes.

V. Security

In order to ensure the security of personal information, the Company implements the requirements of the following regulatory documents of the Russian Federation for the processing and security of personal information:

  • The Constitution of the Russian Federation;

  • Federal law of 27.07.2006 № 149-ФЗ “On information, information technology and information protection”;

  • Federal law 27.07.2006 г. № 152-ФЗ “On personal information”;

  • Decree of the Government of the Russian Federation No. 1119 of 01.11.2012 “On approval of the requirements for the protection of personal information when processing them in personal information information systems”;

  • Decree of the Government of the Russian Federation of September 15, 2008 No. 687 “On approval of the Regulation on the peculiarities of processing personal information, carried out without the use of automation equipment”;

  • Order of the Federal Service for Technical and Export Control of Russia of February 18, 2013 No. 21 “On the approval of the composition and content of organizational and technical measures to ensure the safety of personal information when processing them in personal information information systems”;

  • Order of the Federal Security Service of Russia of 10.07.2014 No. 378 “On the approval of the composition and content of organizational and technical measures to ensure the safety of personal information when processing them in personal information information systems using the cryptographic protection of information necessary to meet the requirements set by the Government of the Russian Federation to protect personal Information for each of the security levels “.

When you post entries on forums, in chat rooms or social networks, the personal information you provide is visible to other Users and can be read, collected or used by them. You are responsible for the personal information that you prefer to provide, in such cases yourself. For example, if you specify your name and e-mail address in a post on the forum, such information is public. Please take precautions when using these functions.

Company privacy

In order to ensure that your personal information is safe, the Operator brings confidentiality and safety standards to the Company’s employees and strictly monitors the implementation of confidentiality measures within the Company.

Do you have any questions?

If you have questions about your Company’s privacy policy or information processing, you can contact the Operator by phone number:
+ 7 (3952) 500-252 or by e-mail marussiahotel@mail.ru

Elsewhere, which is not directly reflected in the privacy policy, the Company is committed to the rules and provisions of the existing legislation of the Russian Federation.

The Operator’s site visitor, who provides his personal information and information, agrees with the privacy policy.

The Company reserves the right to make any policy changes at any time at its discretion in order to further improve the protection against unauthorized access to personal information reported by Users without the consent of the User. When we make significant changes to our privacy policy, a notice is posted on our web site, along with an updated version of the Privacy policy. The actions and Internet resources of third parties are not subject to this policy.